Privacy policy

Last updated: October 12, 2026

Orange Kidswear ("we", "us" or "our") runs the online store at orangekidswear.com. This Privacy Policy explains what personal information we collect when you visit our store, make a purchase or contact us, how we use and share it, and the choices and rights you have.

By using our store, you agree to the practices described here. If there is a conflict between this Privacy Policy and our Terms of service, this Privacy Policy applies to how we handle your personal information.

Information we collect

Information you give us

  • Contact details: your name, email address, phone number, and billing and shipping addresses.
  • Order information: the products you buy, order history, returns and exchanges.
  • Account information: your login details and preferences, if you create an account.
  • Messages: anything you include when you email us, use our contact form or leave a product review.
  • Newsletter sign-ups: your email address, if you join our mailing list.

Payment information

Payments are processed securely by Shopify and its payment partners. We do not see or store your full card number. We receive limited details such as the card type, the last four digits and whether the payment was successful.

Information collected automatically

  • Device information: your browser type, device type, IP address and approximate location.
  • Usage information: the pages you view, products you look at, items you add to your cart, and how you arrived at our store.

We collect this information using cookies and similar technologies. See the Cookies section below.

How we use your information

  • To process and deliver your orders, send order and shipping updates, and handle returns and refunds.
  • To create and manage your account.
  • To answer your questions and provide customer support.
  • To send newsletters and offers, if you have signed up. You can unsubscribe at any time.
  • To show you relevant ads on other websites, where permitted by law and subject to your choices.
  • To understand how our store is used so we can improve it.
  • To prevent fraud and keep our store and customers secure.
  • To meet our legal obligations and enforce our policies.

How we share your information

We do not sell your personal information for money. We share it only as needed to run our store:

  • Shopify, which hosts our store and processes payments.
  • Shipping carriers, to deliver your orders.
  • Service providers that help us run the business, such as email, customer support, product reviews, analytics and fraud prevention tools. They may only use your information to provide services to us.
  • Advertising partners, to show you relevant ads. Under some US state laws this may count as "selling" or "sharing" personal information. You can opt out at any time on our Your Privacy Choices page.
  • Legal and safety reasons, when required by law, to respond to valid legal requests, or to protect our rights, our customers or others.
  • Business transfers, if our business is ever merged, sold or reorganized.

Shopify

Our store is hosted by Shopify, which collects and processes personal information about your use of our store in order to provide its services. Shopify may also use information about your interactions with our store and other Shopify stores for its own purposes, such as fraud prevention and its enhanced features. In those cases Shopify is responsible for that processing. To learn more, see the Shopify Consumer Privacy Policy, or exercise your rights through the Shopify Privacy Portal.

Cookies

Cookies are small files stored on your device. We use them to keep your cart working, remember your preferences, understand how our store is used, and, where allowed, measure and personalize ads. You can block or delete cookies in your browser settings, but some parts of our store, such as the cart and checkout, may not work properly without them.

Your privacy choices and rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you.
  • Correct information that is inaccurate.
  • Delete your personal information.
  • Get a copy of your information in a portable format.
  • Opt out of the sale or sharing of your information for targeted advertising, using our Your Privacy Choices page.
  • Unsubscribe from marketing emails by using the link at the bottom of any email. We'll still send emails about your orders.

If you visit our store with Global Privacy Control turned on in your browser, we treat it as a request to opt out of the sale or sharing of your information for that browser and device. Other than Global Privacy Control, we do not respond to "Do Not Track" signals.

To make a request, email support@orangekidswear.com. We may need to verify your identity before acting on it, and we'll respond within the time required by law. You can also ask an authorized agent to make a request for you. We will never treat you differently for exercising your privacy rights.

Children's privacy

We sell products for children, but our store is meant for parents, guardians and other adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it. We do not knowingly sell or share the personal information of anyone under 16.

How long we keep your information

We keep your personal information only as long as we need it to fulfill your orders, maintain your account, meet our legal, tax and accounting obligations, resolve disputes, and enforce our policies. After that, we delete it or make it anonymous.

Security

We use reasonable safeguards, including Shopify's secure, encrypted checkout, to protect your information. No method of storing or sending information online is completely secure, so we can't guarantee absolute security. Please keep your account password private.

International transfers

We are based in the United States, and your information may be stored and processed in the United States or other countries where our service providers operate. Where required, we rely on recognized legal safeguards for these transfers.

Third-party websites

Our store may link to other websites. We are not responsible for their privacy practices, so please review their privacy policies before sharing information with them.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we'll post the new version on this page and change the "Last updated" date above.

Contact us

If you have questions about this Privacy Policy, want to exercise your rights or have a complaint, contact us:

If you aren't satisfied with our response, you may have the right to contact your local data protection authority or state attorney general.